Privacy Policy – Forza Sport Medicals
Your Privacy Is Important to Us
At Forza Sport Medicals, we are fully committed to safeguarding your personal information and respecting your privacy. This privacy policy explains how we handle your personal data when you use our website and services, as well as your rights under UK data protection law.
Providing personal data is entirely voluntary. However, in some cases, we may not be able to deliver our services without certain details. We use any information provided to operate and enhance our services, as well as to improve the user experience on our website. We may also use anonymised data for statistical analysis and reporting, which may be shared with relevant affiliates—but never in a way that identifies you personally. Outside of the uses outlined in this policy, we will not share your data without your explicit permission. Any personal information collected is handled with strict confidentiality.
Why This Privacy Policy Exists
This notice outlines how Forza Sport Medicals gathers, uses, and stores your personal information through your interaction with our website, especially when requesting or purchasing a service.
Who We Are
Forza Sport Medicals is the data controller responsible for your personal data (referred to as “we”, “us”, or “our” throughout this policy).
We’ve appointed a Data Privacy Manager to oversee compliance. If you have any questions or wish to exercise your data rights, you can contact them using the details below.
Although you may raise any data concerns with the Information Commissioner’s Office (ICO), we would appreciate the opportunity to address your concerns directly first.
Please help us keep your information accurate by informing us of any updates during your time as a client.
Contact Details
Data Privacy Contact: Dr J Freer
Postal Address: Forza Sport Medicals, Suite 1, Somerset House, Scotton Business Centre, Low Moor Lane, Lingerfield, Knaresborough, HG5 9JN
Email: enquiries@forzamedicals.co.uk
What Information We Collect and Why
- Identity Information – Name, date of birth, gender, marital status, etc.
- Contact Details – Email, phone number, address details.
- Medical Information – Up to and including where required complete medical records from your GP, including:
· GP and surgery contact information
· Medical history and specialist reports
· Lloyd George records (if applicable)
· Information necessary for firearms medical reports
- Profile Information – Login credentials, service history, feedback.
- Website Usage Data – Information on how you interact with our website.
- Marketing Preferences – Your choices regarding how we contact you.
- Financial and Transaction Data – Payment method, billing information.
- Technical Data – IP address, browser type, device and location details.
How We Use Your Information
We use your data only when legally permitted, typically in the following ways:
- To respond to enquiries or provide customer support (legitimate interest)
- To fulfil service agreements or contracts
- To comply with legal obligations
- With your consent, for sending marketing communications
Who We May Share Your Data With
Medical data is reviewed exclusively by qualified healthcare professionals, who are bound by professional confidentiality obligations.
If you are applying for a firearms license, we may share your completed report and consent form with the relevant police authority. We may also share certain details with your GP, for example:
- Requesting that a firearms marker be added to your health records
- Issuing a letter confirming your use of our services (in accordance with good medical practice)
We do not share personal data with third parties without your explicit consent, in line with GMC and ethical confidentiality standards.
Data Retention Periods
- Firearms Medical Services: Your data is retained until your application is finalised or for six months, whichever occurs first. Consent and application forms may be kept longer.
- Private Medical Services: We retain these records for up to 40 years, in compliance with medical standards.
If you need information about how long your data is kept by the police, please contact your assigned Firearms Officer.
Your Rights Regarding Your Data
Under GDPR, you are entitled to the following:
- Request access to personal data we hold about you
- Request corrections to incomplete or inaccurate data
- Request deletion of your data
- Restrict or object to data processing in certain contexts
- Request data transfer to another organisation (data portability)
To exercise any of these rights, email: enquiries@forzamedicals.co.uk
Website Visitors & Analytics
We use Google Analytics to gather anonymised data on how visitors use our site—such as which pages are visited, time spent on each page, and general location. This helps us improve the site but does not identify individual users.
Use of Cookies
Cookies are small data files stored on your device to help websites function effectively and improve user experience. Our website uses cookies for purposes including:
- Remembering preferences
- Enabling site functionality
- Gathering usage analytics
You can adjust your browser settings to refuse some or all cookies. However, disabling cookies may affect the website’s functionality.
To manage cookie preferences on our site, use the control icon in the bottom-right corner of your screen.
Learn more about cookies at: https://www.allaboutcookies.org/
Links to Other Sites
This privacy policy applies only to Forza Sport Medicals’ website. If you follow links to third-party sites or services, please review their privacy notices, as we do not control how they use your data.
How to Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please get in touch:
Email: enquiries@forzamedicals.co.uk
Updates to This Policy
We may periodically update this Privacy Policy to reflect changes in legislation or service offerings. When we do, we will post the updated version on this page. Continued use of our website means you accept any changes.